Information you share
When you submit an inquiry or start a chat, we collect the contact details and project information you provide, such as your name, email, country, company, phone number and equipment requirements.
How we use this information
We use it to respond to your questions, prepare equipment proposals and continue project discussions. Website inquiries and chat conversations are stored on our website server and are accessible to authorized staff.
Technical information and cookies
The server may record technical information such as IP addresses, requested pages and timestamps for security and troubleshooting. The chat system uses cookies or browser storage to maintain your conversation. Staff login cookies are used for the administration area. No advertising or analytics trackers have been added to this website.
Your choices
Please avoid sending sensitive personal information through the inquiry form. You may request access, correction or deletion of information you have submitted by contacting us through the website inquiry form or chat. We retain inquiry information while it is needed for the related business discussion or legitimate record-keeping purposes.
External services
Our site and chat are self-hosted. If email notifications are enabled, messages may also be processed by our email provider. This notice will be updated if additional services are introduced.